Category

Technology Adoption

The Internet of Things is Changing the Hospitality Industry [Operations & Customer Experience Lead the IoT Charge]

In our last post, we discussed how the Internet of Things (IoT) is changing the business world – connected devices offer a BIG impact on enterprise operations. Related Post: The Internet of Things is Changing How We Work [Big Business Leads the IoT Charge] It is great to see the amazing progress smart, connected devices offer the business world. But PointCentral has a…

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Smart Home, Internet of Things Hit the Mainstream [Professional Sports, Pop Icon & the GIANT Economic Impact]

A few weeks ago I shared a post discussing the mass appeal of the Internet of Things (IoT): Internet of Things (IoT) Racing Towards Mass Appeal [As Explained by Seth Godin & the NFL] I chatted about the NFL using “wearable” chips in equipment to offer real time stats from the field, and shared an “idea adoption” diagram from Seth…

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Enterprises Move to Cellular for Smart Home & Internet of Things

Below is a laundry list  of previous posts discussing the benefits of cellular smart home control vs. WiFi/internet systems. Especially for enterprises. Today, we’ll take a look at the growing trend AT&T is seeing in enterprise smart home/internet of things (IoT) deployment. Cellular-First for Enterprise Internet of Things AT&T’s Vice President responsible for their industrial IoT organization recently offered an…

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The Smart Home Wave & Vacation Rental Management [Risks, Rewards & Action]

Smart Tech Is In The House There is a significant technology trend impacting the vacation rental market – the adoption of Smart Home technologies by homeowners and Vacation Rental Managers (VRMs). This blog tends to focus on nuances of this trend, but let’s step back and take a high-level view of this fast-paced trend; growth in the sector, the benefits and risks…

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Smart Home Lessons Hotels can Teach Vacation Rental Managers

Hotels and vacation rentals have shared a tenuous relationship over the years. Like the big brother ignoring the little brother on the playground. “I know you’re there, but if I ignore you, maybe you’ll disappear.” I’ve always relished the underdog role. It’s easier to outpace expectations when you’re underestimated, and there’s a lot to be learned by paying attention that…

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The Smart Home Advantage: Keep Your Vacation Rental Homes with Smart Home Control

I worked in the vacation rental trenches for almost five years. During my VRM tenure, my focus was marketing. As every VRM knows, marketing means guests AND the elusive homeowners. The marketing strategy for guests can be relatively straight-forward – blog, ads, Google adWords, etc. The marketing strategy for homeowners is a completely different ball game. How do you reach…

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Smart Home as Competitive Differentiation for Vacation Rentals [Hobbs Realty Promotes Inventory-Wide Smart Home Installation with New Billboard]

In a previous post, I discussed the value of innovation from the perspective of the Harvard Business Review. Harvard Business Review: Take a Chance on Technology Innovation! It’s Worth the Risk. Here’s a quick reminder… By their nature, businesses tend to avoid risk. Once something “works,” we have a tendency stay the course. We stop looking for those awesome “hacks”…

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The WiFi (Dis)Advantage: Why Managed Connectivity MUST be Priority No. 1 for VRM Smart Home Control

I’ve discussed the great difference between WiFi and cellular smart home control a number of times. You can find a list of my ramblings below. The glaring difference between WiFi and cellular smart home is becoming increasingly evident. Connectivity = Customer Experience As I mentioned a few days ago, Lockitron recently dumped WiFi due to poor performance that directly impacted…

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Hotels Push Smart Technology to Improve Guest Experience, Operations & the Bottom Line

When was the last time you checked into a hotel and received a traditional “hard” key? Right, it’s been a loooooooong time. Hotels ditched keys a while ago for key cards. But they aren’t done innovating. Hotels have a great feel for what their guests want, and they listen well. You know what else guests do not enjoy – check-ins….

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