We know how valuable every hour, minute, and second is to your property management business. Time = money after all. So, what if we told you there’s a way for multifamily and short-term rental property managers to take back some of this precious time? A way for you to create a more operationally efficient business?
PointCentral offers a suite of reports that help property managers to do just this, including equipping you with the tools to keep a pulse on your business, as well as the smart home technology in your properties and how you service them.
Recently added to this suite is the Trouble Condition Trends Report, which is designed to support the management of smart home devices in rental properties. Keep reading to find out how this management tool can change your processes for the better…
4 ways the Trouble Condition Trends Report simplifies property management
1. Less data crunching, more actions
Let go of the old way of collating property data (manually completing reports) and instead let a fully-connected automated system do your job for you.
Not only will this save you time (which we’ve already established equals money), but it removes any risk of human error. Reports are not an easy task. Manually collating data is difficult. Spotting trends or differences in new vs. historical data is difficult. Spending hours hunched over a desk staring at numbers until your eyes cross is difficult (not to mention boring).
This is why PointCentral has added the Trouble Condition Trends Report to its suite of management tools. Now, with the support of automated reports, property managers can focus less on the data itself and instead analyze and take actionable measures to resolve the issues it highlights.
2. Tracks resolutions
The report provides insight into how issues with your smart home technology devices are resolved. You can customize which types of issues to track and then see the average time (in days) it takes for them to be fixed. For example, if you were to have an unexpected property issue, like a severe heating alert, you’d know approximately how long it would take to resolve.
Things go wrong, things break, things wear out; it’s not something you can avoid, unfortunately. But, when you’re prepared with the knowledge of how long a problem takes to fix you can minimize the impact these issues have on your business and the resident or guest experience.
3. Spots trends
Because the report is automated, property managers will have a continuous supply of data-driven insights. What’s more, you can define the data you actually need. For example, subscribers can choose which trouble conditions to include in the report. So, if you’re seeing a trend of smart home devices running low on battery, you can select this as a trouble area to keep an eye on and take action if needed.
Data trends are an invaluable tool property managers can utilize to improve operations, especially when it comes to energy consumption and guest satisfaction. Let’s imagine one of your properties has a smart thermostat installed. With the IoT-connected property monitoring software that powers the Trouble Conditions Trends Report, you can identify how heating schedules impact costs and use these insights to make sustainable improvements.
4. Collects data
Have all of your property data collected and visible in a single, easy-to-navigate dashboard (including real-time updates) with the Trouble Condition Trends Report to reach optimized data efficiency.
Subscribe to these reports to stay up to date on your maintenance team’s performance in resolving trouble conditions. Or, if you prefer, you can go online to view and download it from the website.
The report shows everything from new trouble conditions to total issues resolved. The bar graphs are to scale, so in a glimpse, you can see how effective your team is at fixing issues, week over week or month over month.
If you’re a multifamily rental property manager you can choose for your reports to reflect your entire community, or you can specify to receive information on only vacant or occupied units. Likewise, if you’re a short-term rental user you can see data on your entire portfolio or for regionally grouped properties.
Integrate all of your property report data into one easy-to-use, accessible platform and benefit from streamlined smart home device monitoring, management, and maintenance. Save on costs of your own time and your staff’s time to focus on the resident or guest experience.
To learn more about what this fresh-on-the-scene property management report can do for your business, speak with one of our team members here.