For multifamily property managers, smart locks have become a key component of a secure, efficient, and tech-powered property management solution.
But how exactly do these smart access solutions work, and how do they integrate with other multifamily technology to streamline operations and enhance the resident experience? Here we find out:
What Are Smart Locks?
Smart locks are electronic locks that use digital credentials such as PIN codes, smartphone apps, or key cards, rather than physical keys, to control entry. For multifamily communities, smart locks provide scalable, centralized access management across multiple units and shared spaces.
Each user (resident or staff) receives a unique, time-sensitive access code. These can be granted and revoked remotely, giving property managers complete control and visibility without needing to be on-site.
How Smart Locks Work in Multifamily Properties
Smart locks operate via Wi-Fi, Z-wave, or Bluetooth and often integrate into broader smart access technology platforms or property management software (PMS). Property managers can:
- Set temporary or recurring access for different users.
- Monitor entry logs to track who accessed a unit and when.
- Instantly revoke access when a lease ends or maintenance is completed.
3 Key Benefits of Smart Locks for Apartments
1. Enhanced Multifamily Security
Traditional keys can be lost, copied, or mishandled. Smart locks eliminate this risk, offering greater peace of mind to residents. Integration with perimeter video and multifamily access control systems ensures secure entry at every point, from lobby doors to individual units.
2. Improved Resident Experience
Today’s renters expect digital-first living. From self-service check-in to smartphone entry, smart locks contribute to a seamless, tech-savvy living environment.
3. Streamlined Move-In and Move-Out
Smart locks simplify resident transitions, including automating the move-in and move-out process. When a resident moves out, access is automatically revoked. For incoming residents, codes are sent digitally, eliminating physical key handoffs and allowing for flexible move-in times.
A Complete Access Solution
Integrating Smart Locks into Self-Guided Tours
Smart locks are essential for self-guided apartment tours, which are commonplace in multifamily leasing. Prospects can schedule a tour, receive a temporary access code, and explore a unit independently, even outside business hours. For property managers, this reduces staff workload while keeping access secure and trackable.
Working with Smart Video Doorbells and Perimeter Video
For added protection, smart video doorbells and perimeter video systems work hand-in-hand with smart locks. Video doorbells provide visual confirmation of entry, motion-triggered alerts, and two-way communication. These devices are especially vital in today’s privacy-conscious environment, providing external surveillance without infringing on resident privacy.
Meanwhile, perimeter video systems monitor external access points and shared areas, recording activity and alerting managers of suspicious behavior, which is particularly useful for complexes with short-term rental units in mixed-use multifamily properties.
Durability in All Climates
Modern smart locks, like those from PointCentral, are built to operate efficiently in both scorching summers and freezing winters. With weather-sealed designs and robust battery life, they’re built with the property manager’s needs in mind.
Smart locks for apartments aren’t just convenient, they’re essential. They enable automation, improve security, and enhance both the resident experience and operational efficiency. When combined with video technology, PMS integrations, and self-guided tours, smart locks help form a complete smart access solution.
Want to find out more on multifamily technology? Read Angel Piontek’s article in Multifamily Insiders on how automated solutions can boost your business.
