Yes, that headline might seem crazy. But that is what many VRMs are doing, albeit unintentionally. Let me explain how this is happening. Tech and PMS Systems Are Great for Guests and Property Owners With the explosion of private accommodations in recent years, comfort, convenience and safety are now part of guests’ standard expectation. Technology, such as modern PMS systems…
In a previous post I mentioned a travel study that noted a significant data point about the importance of safety and security to the traveling public: 67% of travelers site safety and security as their #1 priority. Related post: Hotel Impossible Confronts Access Control Seems common sense. We all want to feel safe and secure, especially when we aren’t familiar…
In a previous post I mentioned a travel study that noted a significant data point about the importance of safety and security to the traveling public: 67% of travelers site safety and security as their #1 priority. Related post: Hotel Impossible Confronts Access Control Seems common sense. We all want to feel safe and secure, especially when we aren’t familiar…
Hotels Race Towards Smart Technology It’s not just Hotel Impossible’s Anthony Melchiorri with a disdain for keys. As we all know, the entire hotel industry moved away from keys a looooong time ago. Now hotels are racing towards a full suite of smart controls, from access to energy and a wide variety of in-room controls. I’ve mentioned a few examples…
Access Control is a MUST at Quality Hotels Have you seen Hotel Impossible on the Travel Channel? Great show! Especially for VRMs looking for an inside view of the hotel industry. Some fantastic tips and tricks. Here are two quick examples of Hotel Impossible that relate very well to the vacation rental industry (and smart home control :))… 1. Entering The Chipman Hill…
Bennington Properties is located in beautiful Bend, OR. If you’ve never been to Bend, it’s well worth the visit! Bennington has been in business since 1998 and manages almost 200 vacation rental homes. For years, they offered their guests the convenience of direct-to-house check-in through their “secure” (or not so secure :)) lockbox system. Bennington recognized the limitations and risks…
In early May I discussed the hotel industry’s plan to go on the offensive with vacation rentals: Hotel Industry Going on the Offensive with Vacation Rentals? Safety & Security a Top Concern. Last week I shared the news that Airbnb has adopted smart home control for their rentals, and in that post I mentioned a New Yorker article that highlights…
It’s a challenge to define Airbnb. The growth is fast, and the impact on the travel industry is widespread. Cities across the US are trying to define and regulate this travel giant ($10B valuation). Here’s an interesting piece in the New Yorker about the love/hate relationship Airbnb struggles with in NYC. Very interesting commentary on the background and growth of…
Smart home control is revolutionizing vacation rental management. However, this is an organic revolution that is growing in such a way that you may overlook it on an everyday basis. You see the need everyday… Lack of security across vacation rental home inventories (Who has keys/codes to your homes? Right, who knows?!) Inefficient operations Wasted trips to homes (and homeowner…
The smart home market is growing fast! The estimates keep eclipsing each other. The most recent study “expects the U.S. smart home market to grow from the current size of $1.3 billion to $7.8 billion in 2019.” Smart home systems and services will ring up sales of $18 billion in the U.S. this year and could more than double to $39 billion…
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