Category

Hotelization

The Internet of Things is Changing the Hospitality Industry [Operations & Customer Experience Lead the IoT Charge]

In our last post, we discussed how the Internet of Things (IoT) is changing the business world – connected devices offer a BIG impact on enterprise operations. Related Post: The Internet of Things is Changing How We Work [Big Business Leads the IoT Charge] It is great to see the amazing progress smart, connected devices offer the business world. But PointCentral has a…

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Smart Home Lessons Hotels can Teach Vacation Rental Managers

Hotels and vacation rentals have shared a tenuous relationship over the years. Like the big brother ignoring the little brother on the playground. “I know you’re there, but if I ignore you, maybe you’ll disappear.” I’ve always relished the underdog role. It’s easier to outpace expectations when you’re underestimated, and there’s a lot to be learned by paying attention that…

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The WiFi (Dis)Advantage: Why Managed Connectivity MUST be Priority No. 1 for VRM Smart Home Control

I’ve discussed the great difference between WiFi and cellular smart home control a number of times. You can find a list of my ramblings below. The glaring difference between WiFi and cellular smart home is becoming increasingly evident. Connectivity = Customer Experience As I mentioned a few days ago, Lockitron recently dumped WiFi due to poor performance that directly impacted…

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Hotels Push Smart Technology to Improve Guest Experience, Operations & the Bottom Line

When was the last time you checked into a hotel and received a traditional “hard” key? Right, it’s been a loooooooong time. Hotels ditched keys a while ago for key cards. But they aren’t done innovating. Hotels have a great feel for what their guests want, and they listen well. You know what else guests do not enjoy – check-ins….

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Internet of Things: How To Determine Fact vs. Fiction [The Importance of Due Diligence]

Last week I discussed the value of smart technology and how it is starting to revolutionize business practices: The Internet of Things WILL Change Your Business | Hype vs. Realty I mentioned there are two levels to the discussion of smart technology: Do you see the value smart technology can bring to your business? How will you differentiate vendors and…

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The Internet of Things WILL Change Your Business | Hype vs. Reality

Internet of Things. Smart Home. Smart Control. Home Automation. Smart Business. Business Automation. What the heck are we calling this tsunami of a technology trend? The confusion around “smart” technology starts with the name and extends all the way to vendors, technology capabilities, business applications and best practices. Smart technology is pretty much the wild west of today. A whole…

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Vacation Rental Smart Home Control Testimonial: Sunriver Resort

I’ve chatted about Sunriver Resort in a past post… Sunriver Resort  Improves Vacation Rental Management with Property Automation Sunriver was the very first VRM to leverage the power of smart home control for vacation rental management. Here’s a quick recap of how we got started… Sunriver is like our high school sweetheart. We’ve been “dating” for over a year, and now…

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Hotels Race Towards Smart Technology. Will Vacation Rentals Keep Pace?

Hotels Race Towards Smart Technology It’s not just Hotel Impossible’s Anthony Melchiorri with a disdain for keys. As we all know, the entire hotel industry moved away from keys a looooong time ago. Now hotels are racing towards a full suite of smart controls, from access to energy and a wide variety of in-room controls. I’ve mentioned a few examples…

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Hotel Impossible Confronts Access Control [67% of Travelers Site Safety & Security as Their #1 Priority]

Access Control is a MUST at Quality Hotels Have you seen Hotel Impossible on the Travel Channel? Great show! Especially for VRMs looking for an inside view of the hotel industry. Some fantastic tips and tricks. Here are two quick examples of Hotel Impossible that relate very well to the vacation rental industry (and smart home control :))… 1. Entering The Chipman Hill…

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Vacation Rental Smart Home Control: The Most Strategic Operations Decision You WILL Make

Smart home control is revolutionizing vacation rental management. However, this is an organic revolution that is growing in such a way that you may overlook it on an everyday basis. You see the need everyday… Lack of security across vacation rental home inventories (Who has keys/codes to your homes? Right, who knows?!) Inefficient operations Wasted trips to homes (and homeowner…

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