How Secure is PointCentral?

PointCentral invests heavily in the reliability of its services and protection of user data. Our devices use a cellular connection, so all information is encrypted and kept private.


While no method of data transmission is completely secure, PointCentral regularly tests its systems and leverages third party security professionals to ensure the highest levels of protection.

Some examples of the sophisticated technology, data encryption and resilient system architecture that help deliver a secure experience are:

Dedicated, encrypted cellular communication channel
Leading encryption best practices
Fully redundant data center operations
Users can receive alerts for suspicious activity
Mobile app access eliminates physical key fob vulnerability
PointCentral policy to respect the privacy of customers and not sell their data
Two-factor authentication available on mobile apps


PointCentral customers should follow manufacturers’ recommendations and protocols for securely installing and managing devices and networking components. We encourage customers to follow these tips for creating strong passwords:

  • Create unique and long passwords that include a combination of numbers, symbols, and both upper and lower case letters
  • Do not choose passwords based upon personal details, such as your birth date, Social Security or phone number, or names of family members
  • Do not use words that can be found in the dictionary
  • Avoid using the same password for multiple logins
  • Avoid using simple adjacent keyboard combinations like “qwerty” and “123456″
  • Change passwords on a regular basis

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